The failure to win broad backing from NHS staff is the project’s final, and potentially fatal, flaw. Doctors and nurses remain not only unconvinced by CHP. Three in ten of them, according to the audit office report, remain unaware of it. The report’s main recommendations — that the NHS ensure its contractors deliver what it needs, and that it wins the support of its own organisations and staff — are deceptively gently worded. But the implied criticism is damning. At least £12 billion of taxpayers’ money is at stake, and yet the health of that investment is not guaranteed.
Sunday, June 18, 2006
Bugs in the system
The Times is worried about the NHS National Programme for IT: