Monday, December 17, 2007

Privacy as a key system requirement for building trust

Given the data debacle of the last month in the UK — today's episode: Norwich Union fined £1.26m for losing customer data — the engineering of privacy-protective systems is now a lot higher up the policy agenda.

How does one design and build such wondrous systems? Dear reader, I would suggest you start with my slides from last week's Public Services Summit in Stockholm where I described exactly that:

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