Sunday, February 10, 2008

e-government is the problem, not the solution

"The fiascos of 'e-government' are not anomalies that can be corrected by more rigorous procedures. The billions that have been squandered on unworkable computer networks in the NHS and the repeated loss of data throughout government are signs of a dysfunctional system. The disappearance of millions of learner drivers' details somewhere in the Midwest is par for the course. Nothing that has been announced by Gordon Brown will prevent similar debacles. Inevitably, there will be more such incidents — plenty more." —John Gray

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